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DocuSign for Retail

Digitally transform the customer experience

Execute paperless transactions that delight customers while reducing risk and lowering costs.

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A man working in a bakery uses DocuSign to improve the customer experience

Advance your goals

  • Personalize your retail experience

    Bump up your Net Promoter Score (NPS) by making it easier for consumers, vendors and employees to buy from, sell to and work for you.

  • Reduce costs and consumption

    Operate more efficiently and cut costs by eliminating manual processes and expenses for supplies, like paper and postage.

  • Increase productivity

    Stop chasing paper and spend more time on higher-value tasks that help drive growth.

How you can use DocuSign

From employee onboarding and franchising to sales and sourcing, accelerate key processes across your retail business.

Two employees working in retail in a back office with boxes look at a retail contract on a tablet

  • Sourcing

    Simplify complex supplier agreement negotiations by digitizing and automating critical paper-based workflows.

    - Master service agreements

    - Purchase orders

    - Invoices

  • Human Resources

    Fast-track seasonal and new hire onboarding with seamless HR workflows that makes it easy to manage paperwork across the employee lifecycle.

    - Offer letters

    - Onboarding paperwork

    - Performance evaluations

  • Omnichannel sales

    Deliver a convenient experience where people can sign practically anywhere, anytime, on virtually any device.

    - Service contracts

    - Financing agreements

    - Memberships

Ready to modernize and grow your business?

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Retail companies see significant time savings with DocuSign

  • Unilever

    50% reduction in average contract completion time

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  • Specsavers

    Sped up the time needed to complete agreements

    It’s straightforward to use, people understand it, and the DocuSign API works how we want it to work.

    Jamie Holden uses DocuSign eSignature at Specsavers
  • Jägermeister

    1 hour average net time saved per envelope

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  • Ducati West Europe

    83% shorter processing time – from 1 hour to 10 minutes

    Our participants benefit the most from DocuSign.

    Marielle Rouquette at Ducati West Europe uses DocuSign to improve the customer experience

eSignature for retail companies

Complete agreements in minutes with beautiful mobile forms that work on virtually any device.

Start for FreeLearn More About eSignature
A shop owner gets a notification from DocuSign to sign papers.

Additional DocuSign products for retail

  • CLM

    Manage the full agreement lifecycle from negotiation through renewal and storage.

    Learn More

  • Click

    Capture consent for standard agreement terms with a single click.

    Learn More

  • Web Forms

    Capture data and dynamically populate content into agreements for signature.

    Learn More
View All Products

DocuSign works with the systems you already use.

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Blog Post

5 Digital Transformation Initiatives for Today’s Retailers

Learn about five crucial technology initiatives that will help you keep pace with consumer preferences and expectations.

A retailer looks at an agreement on her phone
Blog Post

Top 6 Benefits of Digital Contracts for Retailers

Learn how digital contracts address key issues and the top six benefits retailers can expect to see from implementing them.

A bakery employee looks at a retail contract on his laptop

Experience it for yourself

Adapt to the changing landscape with electronic agreements.

Try eSignature for Free

Contact sales

Our team would love to help you find the perfect fit of products and solutions.